Publication: Effects of Disruptive Change in software development in Thailand
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2019
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en
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item.page.harrt.identifier.callno
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Proceedings of the 19th European Conference on Digital Government (ECDG)
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200
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209
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Effects of Disruptive Change in software development in Thailand
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Abstract
According to Thailand’s master plan of digital economy promotion in the area of transformation of government services and management to digital government; stakeholders especially software practitioners and government agencies need to understand possible effects of disruptive changes. This is in order to increase possibilities to success in software development in this context. In this research; we consequently performed an analysis of the effects by disruptive technology regarding agility; new ways of software development; emerging new contexts such as IoT; open-source systems; mobile applications; artificial intelligence; advance in social media; ubiquity of cyber-physical systems; big data; and cloud technology. The data was collected from 85 practitioners and government agencies using interviews; focus groups; and observation during November 2018 – April 2019. The findings reveal that there are 40 challenges and 35 success factors which can be categorized into five groups; i.e.; laws and regulations; people; software development; enterprise architecture; global influence and the impact by government. The important effects in those disruptive technologies contributes people to have equal opportunities to reach information and digital services in terms of less time to access and reduction of the opportunity loss. Besides; a conceptual approach for bridging this gap is then proposed